Terms & Conditions
*By booking a Lesson/Coaching confirms that you've read & agreed to the Terms & Conditions below.
Payment
There are 2 forms of payment available for students.
The first form of payment is Cash. If you wish to pay in cash, it must be the exact amount for the lesson as we cannot gaurantee there will be change available.
Second form of payment is by Invoice bank transfer/online banking. After each lesson, Celia will send out an Invoice via Email to the primary bill payer. The invoice must be paid within 7-days post lesson.
Cancelled & Rescheduling Lessons
If Celia's Singing Studio requires to cancel or reschedule your lesson, Celia will personally be in contact at least 6hrs prior to original lesson time via Email or Text. In case of sudden/unexpected illness, weather event, or travel interferences within the 6hr non-cancellation window, Celia will reach out as soon as possible.
If Celia cancels a lesson, the student will not be charged.
If a Student requires to cancel or reschedule a lesson, please contact Celia at least 6hrs prior to original lesson time. Exceptions include sudden illness or unexpected emergencies. If a student cancels their lesson less than 6hrs prior due to reasons that are non illness or emergency, the student will be charged a $10 cancellation fee and their lesson time for the day can be given up to another student.
Reasons for cancelling lessons may include:
- Illness/COVID
- Unexpected Scheduling Conflicts
- Personal Emergencies
- Weather Conditions
- Travel Interferences
Spotlight Performing Arts
Celia is one of the Singing Teachers with Spotlight Performing Arts at their Aotea School on Monday's. For students who are enrolled at Spotlight Performing Arts are entitled to a $5.00 discount on all their lessons with Celia.*
Please make note of which Spotlight School/Location the student is enrolled with when booking a lesson or coaching.
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*Discount Applies only when student is actively attending Spotlight Performing Arts.
Illness/COVID
In cases of Illness/COVID students will require cancellation/reschedule of their lesson/s in conjunction with the cancellation time policy.
As singing involves a lot of breath work, if one person is sick it puts the other person at a high risk of infection. Please note that sickness does effect the voice and the ability to sing healthily. To protect your vocal health, it's recommended to return to lessons once most symptoms have cleared.
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If a Student tests Positive for COVID-19, communication must be made as soon as possible via Text or Email. Lessons will be rescheduled till after the Student have tested Negative and most symptoms have cleared.
If Celia tests Positive for COVID-19, she will be in contact as soon as possible. Celia will not resume teaching until after testing Negative. If some mild symptoms still persist but is testing negative, Celia can resume teaching but will wear a face mask for protection.
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The Studio is equipped with an Air Purifier.